My Fly Spy

My Fly Spy
MyFlySpy - Privacy Policy

Privacy Policy

Your Privacy Rights & Data Protection at MyFlySpy

Last Updated: January 2024 | Effective Date: January 1, 2024

🛡️ Your Privacy Rights

This Privacy Policy complies with GDPR, CCPA, and other major privacy regulations. We are committed to protecting your personal data and being transparent about how we collect, use, and protect your information. You have complete control over your data.

Quick Summary: We collect only the information necessary to provide you with flight deal alerts and improve our service. We never sell your personal data. You can control your privacy settings and delete your data at any time.

1Information We Collect

1.1 Information You Provide Directly

Data Type Examples Purpose Legal Basis
Account Information Email address, name, password Account creation and management Contract performance
Travel Preferences Home airports, destinations, travel dates Personalized deal alerts Legitimate interest
Communication Data Support messages, feedback Customer service and improvement Legitimate interest
Payment Information Billing details (processed by payment providers) Subscription management Contract performance

1.2 Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent on service
  • Device Information: IP address, browser type, operating system
  • Location Data: General location (country/city level) for relevant deals
  • Performance Data: Service performance metrics and error reports

1.3 Information from Third Parties

  • Social Login: Basic profile information if you use social media login
  • Analytics Partners: Aggregated usage statistics (anonymized)
  • Flight Data Providers: Public flight pricing and availability information

2How We Use Your Information

2.1 Primary Service Functions

  • Deal Discovery: Monitor flights matching your preferences
  • Alert Delivery: Send notifications about relevant deals
  • Personalization: Customize deals based on your travel patterns
  • Account Management: Maintain your subscription and preferences

2.2 Service Improvement

  • Algorithm Enhancement: Improve deal detection accuracy
  • Feature Development: Build new features based on user needs
  • Performance Optimization: Ensure reliable service delivery
  • Research & Analytics: Understand travel trends (anonymized data)

2.3 Communication

  • Service Updates: Important changes to our service
  • Customer Support: Respond to your questions and issues
  • Marketing: Promotional content (only with your consent)
Legal Basis (GDPR): We process your data based on contract performance (providing our service), legitimate interests (service improvement), and consent (marketing communications).

3Data Sharing & Disclosure

3.1 We DO NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Limited Sharing for Service Delivery

  • Email Service Providers: To deliver deal alerts and notifications
  • Analytics Providers: Anonymized usage data for service improvement
  • Payment Processors: Secure payment processing (they don't store your data)
  • Cloud Hosting: Secure data storage and service infrastructure

3.3 Legal Requirements

We may disclose information when required by law, such as:

  • Compliance with legal obligations
  • Protection of our rights and property
  • Prevention of fraud or abuse
  • Emergency situations involving safety
Important: All third-party service providers are bound by strict data protection agreements and must comply with the same privacy standards we follow.

4Data Security & Protection

4.1 Technical Safeguards

  • Encryption: All data transmitted and stored is encrypted
  • Secure Servers: Data stored on secure, monitored servers
  • Access Controls: Strict employee access limitations
  • Regular Audits: Ongoing security assessments and updates

4.2 Organizational Safeguards

  • Privacy Training: All employees trained on data protection
  • Data Minimization: We collect only necessary information
  • Incident Response: Procedures for handling security breaches
  • Vendor Management: Rigorous vetting of third-party providers

5Your Privacy Rights

🔍 Right to Access

Request a copy of all personal data we hold about you, including how it's used and shared.

✏️ Right to Rectification

Correct any inaccurate or incomplete personal information in your account.

🗑️ Right to Erasure

Request deletion of your personal data ("right to be forgotten") under certain conditions.

⏸️ Right to Restrict Processing

Limit how we use your data while maintaining your account and preferences.

📋 Right to Data Portability

Receive your data in a portable format to transfer to another service provider.

❌ Right to Object

Opt out of certain types of data processing, including marketing communications.

How to Exercise Your Rights: Contact us at privacy@myflyspy.com or use the privacy controls in your account settings. We'll respond within 30 days for most requests.

6Cookies & Tracking Technologies

6.1 Types of Cookies We Use

Cookie Type Purpose Duration Consent Required
Essential Core website functionality and security Session/1 year No (necessary for service)
Performance Anonymous usage analytics and optimization 2 years Yes
Functional Remember preferences and settings 1 year Yes
Marketing Personalized content and advertising 1 year Yes

6.2 Managing Cookie Preferences

  • Cookie Settings: Use our cookie preference center
  • Browser Controls: Configure your browser to block or delete cookies
  • Opt-Out Tools: Use industry opt-out mechanisms for advertising

7Data Retention

7.1 Retention Periods

  • Account Data: Retained while your account is active
  • Travel Preferences: Retained until you modify or delete them
  • Communication Records: 3 years for customer service purposes
  • Usage Analytics: Anonymized data retained indefinitely
  • Marketing Data: Until you withdraw consent

7.2 Deletion Process

When you request account deletion:

  • Personal data is removed within 30 days
  • Anonymized analytics data may be retained
  • Legal obligations may require some data retention
  • Backup systems are purged within 90 days

8International Data Transfers

8.1 Cross-Border Data Processing

Your data may be processed in countries outside your jurisdiction for service delivery. We ensure adequate protection through:

  • Adequacy Decisions: Processing in countries with adequate privacy laws
  • Standard Contractual Clauses: EU-approved data transfer mechanisms
  • Certification Programs: Privacy frameworks like Privacy Shield successors

9Children's Privacy

MyFlySpy is not intended for children under 16. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately and terminate the account.

10Privacy Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes:

  • Notice: We'll notify you via email and on-site notifications
  • Review Period: 30 days to review changes before they take effect
  • Consent: Material changes require your explicit consent
  • Version Control: Previous versions available upon request
California Residents: Under CCPA, you have additional rights including the right to know what personal information is sold or disclosed and to opt out of the sale of personal information. We do not sell personal information.

11Data Protection Contact Information

🛡️ Privacy & Data Protection Team

For all privacy-related questions, requests, or concerns, please contact us:

📧 Email

privacy@myflyspy.com

Response within 48 hours

📮 Postal Address

Data Protection Officer
MyFlySpy Inc.
[Your Business Address]

⚖️ Supervisory Authority

EU residents can contact your local data protection authority

Right to lodge complaints

🔒 Privacy Controls

Manage privacy settings in your account dashboard

Real-time control over your data
Important Legal Note: This Privacy Policy is designed to comply with major privacy regulations, but you should consult with a qualified privacy attorney to ensure full compliance with all applicable laws in your jurisdiction.